Alyssa Salazar
Austin,TX
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Moody Center
02.2023 - Current
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
- Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
- Provided timely assistance to guests, demonstrating superior customer service skills and attention to detail.
- Utilized problem-solving skills when faced with unexpected situations; provided effective solutions that upheld the venue's expectations.
Store Clerk
QuikTrip
12.2021 - 07.2022
- Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Online Grocery Shopper
Walmart
01.2021 - 10.2021
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
- Handled customer inquiries promptly and professionally, fostering positive relationships and repeat business.
Front of House Member
Chick-fil-A
06.2020 - 12.2020
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined communication between front of house and back of house teams, resulting in improved order accuracy.
- Contributed to positive team dynamics by actively participating in staff meetings, sharing feedback, and collaborating on solutions to challenges.
Education
Bachelor of Science - Nursing
University of Texas At Austin
Austin, TX12.2026
High School Diploma -
Castleberry High School
Fort Worth, TX05.2022
Skills
- Customer Service
- Computer Skills
- Flexible Schedule
- Guest Accommodations
- Issue Resolution
- Financial Transactions
- Inventory Monitoring
- Detail Oriented
- Complaint Handling
- Active listening
- Language proficiency
Affiliations
- Volunteering
- Participating in School Organizations
- Babysitting
Timeline
Guest Service Representative
Moody Center
02.2023 - Current
Store Clerk
QuikTrip
12.2021 - 07.2022
Online Grocery Shopper
Walmart
01.2021 - 10.2021
Front of House Member
Chick-fil-A
06.2020 - 12.2020
Bachelor of Science - Nursing
University of Texas At Austin
High School Diploma -
Castleberry High School