Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Alyssa Salmon

Pembroke,NH

Summary

I am a committed team player with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Service Specialist

Concord Eye Center
Concord , NH
11.2023 - Current
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Maintained strict confidentiality when dealing with sensitive information.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Educated patients on available payment plans and financial assistance options.
  • Answered incoming calls and responded to inquiries in a timely manner.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.

Target Trainer

Target
Concord , NH
07.2021 - 11.2023
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.

Education

High School Diploma -

Pembroke Academy
Pembroke, NH
06-2022

High School Diploma -

Concord Regional Technical Center
Concord
06-2022

Skills

  • Eligibility Determination
  • Bookkeeping Support
  • Appointment Scheduling
  • System Updates
  • Appointment Confirmation
  • Medical Filing
  • Medical Billing
  • Customer Service
  • Sterilization Procedures
  • Scheduling Appointments
  • Payment Collection
  • Medical Insurance
  • Patient Intake
  • HIPAA Compliance
  • Insurance Verification
  • Course Development
  • Online Instruction
  • New Hire Training
  • Public Speaking
  • First Aid

Affiliations

  • Snowboarding
  • Reading
  • Working out

Accomplishments

  • High honors high school graduate

Certification

  • CPR certified
  • First Aid and STOP the Bleed certified

Timeline

Patient Service Specialist

Concord Eye Center
11.2023 - Current

Target Trainer

Target
07.2021 - 11.2023

High School Diploma -

Pembroke Academy

High School Diploma -

Concord Regional Technical Center

Similar Profiles

CREATE PROFILE
Alyssa Salmon