Alyssa Sanchez
Yorkville,IL
Summary
Dynamic and compassionate professional with extensive experience in diverse roles, including a pivotal position at Visiting Angels Home Care. Excelled in providing emotional support and personal hygiene assistance, enhancing client wellness. Demonstrated exceptional organization and time management skills, streamlining operations for efficiency. Proven track record in improving client satisfaction and operational productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
Thin Line Tattoo
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Kennel Technician
Cypress Lakes Animal Hospital
12.2023 - 06.2024
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Kept animals clean and free of contaminants to promote optimal health.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
Personal Care Assistant
Visiting Angels Home Care
06.2023 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Education
Associates in Veterinary Medicine - Veterinary Technician
Penn Foster
Online08-2026
Associate of Arts - Liberal Arts And Sciences
Kennebec Valley Community College
Fairfield, ME07-2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Sanitation protocols
- Patience and resilience
- Animal handling expertise
- Care Monitoring
- Grooming assistance
- Emotional Support
- Personal Hygiene Assistance
- Housekeeping tasks
Certification
- Gerontology Aide Certificate – Various Accredited Educational Institutions.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
Timeline
Receptionist
Thin Line Tattoo
09.2024 - Current
Kennel Technician
Cypress Lakes Animal Hospital
12.2023 - 06.2024
Personal Care Assistant
Visiting Angels Home Care
06.2023 - 12.2023
- Gerontology Aide Certificate – Various Accredited Educational Institutions.
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
Associates in Veterinary Medicine - Veterinary Technician
Penn Foster
Associate of Arts - Liberal Arts And Sciences
Kennebec Valley Community College
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