Alyssa Seaton
Garland,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable Patient Registration Representative highly proficient in coordinating smooth admissions and appointment registrations. Well-versed in current codes and insurance procedures. Detail-oriented in building and updating files.
Overview
10
10
years of professional experience
Work History
Patient Access Specialist
Children's Healthcare of Atlanta at Egleston Hospital
Dallas, TX
01.2024 - Current
Patient Registration Specialist I
ANN & ROBERT H. LURIE CHILDRENS HOSPITAL of CHICAGO
Chicago, IL
08.2022 - 09.2023
- Initiates and Completes Precertification for Patients Being Admitted from ED
- Working Admitting and Estimate Workques in Epic
- Creating SASETA Vouchers
- Completing Death Certificates for All Deceased Patients, Obtaining Consent for Autopsy's
- Greeted patients and visitors, verified patient information, and collected copayments for services rendered
- Maintained accurate patient records in accordance with HIPAA regulations and organizational policies
- Conducted insurance eligibility verifications to ensure coverage of services provided
Insurance Verifier Rehab and Sports Medicine
EDWARD-ELMHURST HOSPITAL
Naperville, IL
03.2020 - 12.2021
- Financial responsibility and collections
- Schedule Patients for rehab
- Verified insurance coverage and eligibility for services using computer software.
- Determined whether additional documentation was needed to process claims
- Received, analyzed and responded to incoming calls from patients and providers regarding insurance issues
- Performed quality assurance reviews on completed work for accuracy and completeness
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients
Patient Service Representative Heart Hospital
EDWARD-ELMHURST HOSPITAL
Naperville, IL
03.2018 - 03.2020
- Liaison between patients, Heart Hospital Charge nurses, Cardiologists
- Verified insurance information, collected payments, and scheduled appointments
- Processed referrals from primary care physicians to specialists for further treatment or evaluation
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure
Receptionist, Personal Care Assistant
INDEPENDENCE VILLAGE
Naperville, IL
02.2016 - 11.2018
- Collection of rent payments - Generation of invoices for the care provided
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Maintained a neat reception area by organizing materials and tidying up furniture
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested
Early Learning Teaching Assistant
KUMON LEARNING CENTER
Naperville, IL
02.2014 - 05.2017
- Placement testing for the kumon curriculum - Working with special needs children
- Assisted teachers in creating lesson plans and providing instructional materials
- Assisted with the development of Individual Education Plans
- Conducted parent-teacher conferences to discuss student progress and behavior issues
Education
High School Diploma -
College of Dupage
06.2014
Skills
- Epic Healthcare System
- Mosaic Healthcare System
- Microsoft Word
- Eligibility Determination
- Patient Relations
- Insurance Verification
- Payment Collection
Timeline
Patient Access Specialist
Children's Healthcare of Atlanta at Egleston Hospital
01.2024 - Current
Patient Registration Specialist I
ANN & ROBERT H. LURIE CHILDRENS HOSPITAL of CHICAGO
08.2022 - 09.2023
Insurance Verifier Rehab and Sports Medicine
EDWARD-ELMHURST HOSPITAL
03.2020 - 12.2021
Patient Service Representative Heart Hospital
EDWARD-ELMHURST HOSPITAL
03.2018 - 03.2020
Receptionist, Personal Care Assistant
INDEPENDENCE VILLAGE
02.2016 - 11.2018
Early Learning Teaching Assistant
KUMON LEARNING CENTER
02.2014 - 05.2017
High School Diploma -
College of Dupage
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