Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Silcox

Palm Coast

Summary

Server with 15+ years of experience delivering exceptional customer service and Lead Teacher fostering student engagement. Demonstrates strong skills in time management, problem solving, and team collaboration. Adept at multitasking and enhancing performance through innovative methods, seeking to leverage these abilities in a dynamic environment.

Overview

9
9
years of professional experience

Work History

Server

Longhorn Steakhouse
St. Augustine, FL
03.2021 - Current
  • Efficiently multitask, enhancing dining experience.
  • Utilize point-of-sale system to process transactions quickly and accurately.
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
  • Resolved guest complaints promptly, utilizing effective communication and problem solving skills to maintain positive dining experiences.
  • Collaborated with kitchen staff to streamline food preparation processes, improving overall efficiency during peak hours.

Server/ Bartender

Buffalo Wild Wings
St. Augustine, FL
04.2018 - 03.2021
  • Efficiently managed high-volume shifts.
  • Trained new staff, enhancing team performance and service consistency.
  • Handled cash and card transactions accurately, ensuring financial integrity.

Lead Teacher

T's Learning Center
Nocatee, FL
08.2017 - 05.2019
  • Improved student engagement and academic performance through innovative methods.
  • Developed individualized lesson plans, resulting in measurable progress in student learning outcomes.
  • Collaborated with parents and staff to address student needs, fostering a supportive learning environment.

Education

High School Diploma -

St. Augustine High School
St. Augustine, FL
05.2014

Skills

  • Time Management
  • Team Collaboration
  • Attention to Detail
  • Adaptability
  • Conflict Resolution
  • Strong work ethic

Timeline

Server

Longhorn Steakhouse
03.2021 - Current

Server/ Bartender

Buffalo Wild Wings
04.2018 - 03.2021

Lead Teacher

T's Learning Center
08.2017 - 05.2019

High School Diploma -

St. Augustine High School