Alyssa Simpson
Warren
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Finance Manager
Suburban Imports/Lithia Motors
02.2022 - Current
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Reduced errors in contract documentation by implementing rigorous review process before final submission.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Sales Specialist
Suburban Imports/Lithia Motors
02.2021 - 02.2022
- Built and maintained knowledge of products, current sales pricing and manufacturer events and promotions.
- Organized weekly sales meetings to discuss progress towards goals, address challenges, and share best practices among team members.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented comprehensive training programs for new hires, reducing onboarding time and increasing productivity levels faster.
Service Department Assistant Manager
Suburban Imports/Lithia Motors
06.2018 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Defined department objectives and monitored performance to facilitate operations.
Loan Officer
Prosper Lenders
01.2016 - 06.2018
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
Education
Associate of Applied Science - Pre-Law
Baker College
05.2017
High School Diploma -
Momence High School
05.2015
Skills
- Financial product knowledge
- Data Interpretation
- Loan underwriting proficiency
- Regulatory Compliance
- Customer service-focused
Accomplishments
- Presidents Club 2018-2024- Lithia Motors
- Customer Service of the Year Award 2020-2021- Suburban Imports
Timeline
Finance Manager
Suburban Imports/Lithia Motors
02.2022 - Current
Sales Specialist
Suburban Imports/Lithia Motors
02.2021 - 02.2022
Service Department Assistant Manager
Suburban Imports/Lithia Motors
06.2018 - 02.2021
Loan Officer
Prosper Lenders
01.2016 - 06.2018
Associate of Applied Science - Pre-Law
Baker College
High School Diploma -
Momence High School
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