Freddy Suarez
Anaheim,CA
Summary
Accomplished Finance Manager with a proven track record at Orange Coast Infiniti, enhancing loan accuracy and fostering lender relationships. Excelled in Internet Sales, merging effective communication with financial product knowledge to boost sales outcomes. Demonstrated leadership as a Shift Supervisor at Starbucks, prioritizing continuous improvement and team performance.
Overview
10
10
years of professional experience
Work History
Finance Manager
Orange Coast Infiniti
06.2024 - Current
- Evaluated loan requests and documents to verify accuracy and completeness.
- Made extended service contracts and other protection programs available to customers, and utilized the menu selling process
- Maintained strong relationship with various lenders to insure deal structure can be solidified for funding
- Proficient use of auto dealer software such as CDK, Vinsolutions
- Secured and finalized transactions in a legal and ethical manner while maintaining a high level of productivity.
Internet Sales
Orange Coast Infiniti
11.2018 - 05.2024
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Excellent appearance, verbal/written communication, strong negotiation and presentation skills
Internet Sales
AutoNation Honda Costa Mesa
03.2018 - 10.2018
- Ability to understand and clearly communicate automobile characteristics, capabilities and features by comparing and contrasting models and brands
- Develop leads and buyers by maintaining rapport with existing customers, suggesting trade-ins, greeting drop-ins, responding to inquiries and recommending sales campaigns and promotions
- Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards
Shift Supervisor
Starbucks Coffee
11.2014 - 03.2018
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
No Degree - Criminal Justice
Santa Ana College
Santa Ana, CAHigh School Diploma -
Estancia High School
Costa Mesa, CA06.2013
Skills
- Financial product knowledge
- Effective Communication
- Financial transactions expertise
- Continuous Improvement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Finance Manager
Orange Coast Infiniti
06.2024 - Current
Internet Sales
Orange Coast Infiniti
11.2018 - 05.2024
Internet Sales
AutoNation Honda Costa Mesa
03.2018 - 10.2018
Shift Supervisor
Starbucks Coffee
11.2014 - 03.2018
No Degree - Criminal Justice
Santa Ana College
High School Diploma -
Estancia High School