Paul Pendergrass Sr
Ellicott City,US
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Business-minded Finance Manager promoting more than 30 years of expertise overseeing transactions . Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.
Overview
30
30
years of professional experience
Work History
Finance Manager
Hampstead Preowned
Hampstead, MD
06.2024 - 02.2026
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Maintained compliance with all regulatory requirements, ensuring all finance agreements met state and federal guidelines.
Finance Manager
Sheehy Toyota of Laurel
Laurel Md
01.2021 - 03.2024
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
Finance Manager
Koons Ford of Silver Spring
Silver Spring Md
04.2016 - 12.2020
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Evaluated and negotiated contracts to procure favorable financial terms.
Finance Manager
Ourisman Cdjr
Bowie , Md
01.2015 - 04.2016
Automotive Finance Manager
Antwerpen Hyundai Of Clarksville
Clarksville Md
02.2011 - 01.2014
Education
Business Management
Pgcc
Largo, MdSkills
- Customer Satisfaction
- Customer relationship development
- Strong negotiation skills
- Automotive Industry Knowledge
- Credit assessment abilities
- Financial product knowledge
- Attention to Detail
Timeline
Finance Manager
Hampstead Preowned
06.2024 - 02.2026
Finance Manager
Sheehy Toyota of Laurel
01.2021 - 03.2024
Finance Manager
Koons Ford of Silver Spring
04.2016 - 12.2020
Finance Manager
Ourisman Cdjr
01.2015 - 04.2016
Automotive Finance Manager
Antwerpen Hyundai Of Clarksville
02.2011 - 01.2014
Business Management
Pgcc