Summary
Overview
Work History
Education
Skills
Timeline
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Paul Pendergrass

Ellicott City,MD

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Business-minded Finance Manager promoting more than 30 years of expertise overseeing transactions . Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.

Overview

8
8
years of professional experience

Work History

Finance Manager

Heritage Subaru
04.2024 - 07.2024
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Maintained compliance with all regulatory requirements, ensuring all finance agreements met state and federal guidelines.

Finance Manager

Sheehy Toyota of Laurel
01.2021 - 03.2024
  • Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Tailored finance packages to meet individual customer needs, fostering positive buying experience.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Finance Manager

Koons Ford of Silver Spring
04.2016 - 12.2020
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Tailored finance packages to meet individual customer needs, fostering positive buying experience.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Education

Business Management

Pgcc
Largo , Md

Skills

  • Customer Satisfaction
  • Customer relationship development

Timeline

Finance Manager

Heritage Subaru
04.2024 - 07.2024

Finance Manager

Sheehy Toyota of Laurel
01.2021 - 03.2024

Finance Manager

Koons Ford of Silver Spring
04.2016 - 12.2020

Business Management

Pgcc

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Paul Pendergrass