Summary
Overview
Work History
Education
Skills
Timeline
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Landen Charles

Lexington-Fayette,USA

Summary

Experienced finance manager with a proven track record in financial analysis, risk management, and improving customer satisfaction. Skilled in developing strategic financial plans to drive business growth and profitability. Adept at identifying opportunities for cost savings and implementing efficient financial processes. Committed to delivering exceptional results and exceeding organizational goals.

Overview

7
7
years of professional experience

Work History

Finance Manager

Rod Hatfield Used Car Factory
01.2025 - Current
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
  • Developed comprehensive financial reports for executive decision-making support.
  • Implemented risk management strategies to protect company assets and minimize losses.

Finance Manager

Gary Yeomans Ford Lincoln
11.2024 - 12.2025
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
  • Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
  • Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
  • Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
  • Maintained compliance with all regulatory requirements, ensuring all finance agreements met state and federal guidelines.
  • Boosted dealership revenue by negotiating favorable financing packages for customers.

Client Advisor

Don Jacobs BMW
08.2024 - 11.2024
  • Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.
  • Collaborated with team members to develop innovative solutions for complex client needs.
  • Managed sensitive client information with utmost confidentiality, building trust and loyalty.
  • Tailored communication style to match client preferences, resulting in higher satisfaction rates.

Finance Manager

Marshall Chevrolet
11.2020 - 04.2024
  • Gained extensive dealership experience over a four-year period.
  • Oversaw financial activities for a two-year period.
  • Proficient in conducting credit bureau evaluations.
  • Demonstrated exceptional efficiency with CDK and Route One.
  • Developed in-depth understanding of aftermarket add-ons.
  • Maximized profitability by negotiating and structuring optimal automotive financing deals.

General Manager

Spinelli's Pizzeria
09.2018 - 06.2020
  • Oversaw daily functions at Spinelli's Pizzeria to maintain efficient processes.
  • Adapted quickly to new challenges, enhancing team efficiency.
  • Increased operational effectiveness through the development of a proactive work culture at Spinelli's Pizzeria.
  • Optimized processes, leading to a 15% decrease in expenses.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Education

Bachelors' - Business

University of Kentucky
Lexington, KY
08.2020

Masters' - Automotive Finance

Areté Dealer Solutions
Edmond, OK
06.2023

Skills

  • Negotiation
  • Financial Analysis
  • Risk Management
  • Customer Satisfaction
  • Progressive Learner
  • Financial budgeting
  • Customer satisfaction
  • Internal controls
  • Financial analysis
  • Financial management
  • Continuous improvement
  • Credit analysis
  • Strategic planning
  • Staff training
  • Regulatory compliance
  • Skilled in software
  • Investment analysis
  • Departmental oversight
  • Mentoring and training
  • Debt management
  • Performance reviews
  • Portfolio management
  • Insurance products
  • KPI management
  • Deal structuring
  • Relationship building
  • Sales professional

Timeline

Finance Manager

Rod Hatfield Used Car Factory
01.2025 - Current

Finance Manager

Gary Yeomans Ford Lincoln
11.2024 - 12.2025

Client Advisor

Don Jacobs BMW
08.2024 - 11.2024

Finance Manager

Marshall Chevrolet
11.2020 - 04.2024

General Manager

Spinelli's Pizzeria
09.2018 - 06.2020

Bachelors' - Business

University of Kentucky

Masters' - Automotive Finance

Areté Dealer Solutions

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