Alyssa Singh
Fort Myers,Florida
Summary
Experienced Event Manager with a proven track record in successfully managing all aspects of food service operations. Demonstrated expertise in menu planning, vendor negotiations, and ensuring exceptional client satisfaction. Emphasizes fostering team collaboration and consistently delivering outstanding results. Known for reliability and adaptability, thrives in dynamic environments. Skilled in overseeing events from start to finish, enhancing guest experiences, and upholding high standards of quality and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Events and Catering Manager
The Club at Mediterra
10.2022 - 10.2024
- Support the Director of Events & Catering with planning and coordinating all events, including social gatherings, weddings, holiday events, wine dinners, golf and sports tournaments, and business meetings
- Handle administrative tasks related to event planning and ensure all event details are documented and organized
- Create and finalize BEOs, ensuring all event-specific requirements are met and communicated across team, and create BEO packets up to 2 weeks for weekly meetings
- Serve as the primary point of contact for vendors about setup, delivery, and takedown of rented items
- Design room layouts for each event and ensure proper setup and functionality of the space
- Assist with event setup, guest greeting, and overall service to ensure smooth operations and member satisfaction
- Act as a liaison between the kitchen, service teams, and management to ensure consistent communication and seamless event execution
- Address last-minute changes and troubleshoot any issues that arise during events
- Undertake special projects as assigned by the Director of Events and Catering
Food and Beverage Intern/Supervisor
The Club at Barefoot Beach
12.2021 - 10.2022
- Be involved in daily operations with members and staff
- Complete monthly inventory of beer, wine, and liquor
- Assist with marketing/design, and scheduling
- Help with events and team building
Server
The Club at Barefoot Beach
10.2021 - 12.2021
- Menu Explanation: Clearly explain the menu offerings to members, including details on ingredients, preparation, and any special items, ensuring guests make informed choices
- Communication with Kitchen Staff: Maintain effective communication with kitchen staff to ensure accurate order transmission and timely service, addressing any special requests or modifications
- Efficient Order Presentation: Present ordered dishes to guests promptly and efficiently, ensuring that each meal is presented according to the restaurant’s high standards
- Dining Ambiance Maintenance: Contribute to maintaining a welcoming and lively dining ambiance by engaging with guests in a friendly, enthusiastic manner, enhancing their overall experience
Fine Dining Room Assistant
The Club at Barefoot Beach
10.2020 - 12.2021
- Provide exceptional customer service, ensuring that guests have a memorable and pleasant dining experience
- Prepare and arrange tables for service, ensuring they are clean, properly set, and meet the standards of the restaurant
- Maintain cleanliness and organization in the dining area, including clearing plates, glasses, and resetting tables as needed
- Provide support to servers, such as refilling water, delivering bread, or assisting with carrying trays when necessary
- Maintain effective communication with kitchen staff, servers, and management to ensure smooth operations
- Assist in stocking dining room supplies, including napkins, silverware, glassware, and condiments
- Assist in the preparation and execution of special events, private parties, or banquets as required
Food Runner/Banquet and Events Intern
The Club at Barefoot Beach
08.2020 - 09.2021
- Ensure that all dressings, sauces, and condiments are regularly replenished at the appropriate stations, maintaining availability for guests throughout service
- Efficiently and accurately deliver food to guests' tables, ensuring that all dishes are served at the correct temperature and according to guest preferences
- Serve meals to guests with attention to detail, ensuring proper presentation and satisfaction while maintaining a professional and courteous demeanor
- Provide exceptional service and maintain a positive, welcoming atmosphere to enhance the overall dining experience, ensuring guests feel valued and cared for
- As a Banquet and Event Intern, shadowed and assisted the Banquet and Events Manager in organizing, setting up, and executing events, gaining hands-on experience in large-scale service operations
Hostess
The Club at Barefoot Beach
10.2019 - 04.2020
- Greet guests warmly upon arrival, provide accurate wait times, and escort them to their designated dining or bar areas
- Ensure a positive and memorable dining experience for guests throughout their visit by maintaining a high level of service and attention to detail
- Attend to special guest requests and needs promptly and courteously, ensuring that all expectations are met to enhance their experience
- Assist dining room staff by efficiently setting and clearing tables, replenishing water glasses, and serving beverages to ensure smooth operations during service
Customer Service Representative
Best Buy
01.2018 - 10.2019
- Delivered friendly, fast & accurate processing of all customer transactions in the front lanes
- Assisted customers with learning about and purchasing the latest technology products to meet their needs
- Created an engaging, fun and fulfilling experience for our customers as they move throughout the store and close out their transactions
- Became an expert in all our product categories while learning about the latest cutting-edge technology through a comprehensive on-boarding and training program
Education
Bachelor of Science - Resort & Hospitality Management
Florida Gulf Coast University
Fort Myers, FL05.2022
Skills
- Microsoft programs
- Design programs like Canva, and Postermywall
- Event planning programs like Tripleseat, Social Tables and Foretees
- Post-event analysis
- Event marketing
- Registration management
- Onsite execution
- Entertainment booking
- Event design
- Vendor and contract negotiations
- Vendor relationship management
Certification
SERVSAFE, 2021 - 2026
Community Service
Gulf Coast Humane Society, Volunteer, 2019 - Present
Timeline
Events and Catering Manager
The Club at Mediterra
10.2022 - 10.2024
Food and Beverage Intern/Supervisor
The Club at Barefoot Beach
12.2021 - 10.2022
Server
The Club at Barefoot Beach
10.2021 - 12.2021
Fine Dining Room Assistant
The Club at Barefoot Beach
10.2020 - 12.2021
Food Runner/Banquet and Events Intern
The Club at Barefoot Beach
08.2020 - 09.2021
Hostess
The Club at Barefoot Beach
10.2019 - 04.2020
Customer Service Representative
Best Buy
01.2018 - 10.2019
SERVSAFE, 2021 - 2026
Bachelor of Science - Resort & Hospitality Management
Florida Gulf Coast University
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