Alyssa Spann
Austin,TX
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Brings innovative and targeted solution-based approach to strategically solve problems. Familiar with job-related computer software.
Overview
4
4
years of professional experience
Work History
Lead System of Operations
First Financial Bank
Abilene, Texas
10.2023 - 11.2024
- Corrected hardware, software, and network connectivity issues by diagnosing faults and completing skilled repairs
- Improved network operations by recommending and implementing proactive hardware, software and policy updates
- Controlled user access and permissions
Accounts and Finance Services
Quality Clean Services
Pflugerville, TX
07.2023 - 10.2023
- Serviced staff with customers and account relations and conducted quality assurances
- Produced quality and inventory reports that directed data-based financial perspectives
- Analyzed client and staff feedback and made recommendations for operational and improved customer satisfaction results
- Produced and Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports
Server & Hostess
Cracker Barrel Restaurant
Round Rock, TX
11.2020 - 03.2023
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Offered menu options for an improved customer experience that allowed business profit
- Proficient with point-of-sales database ensuring accuracy with orders and billing
- Trained new staff in guest services standards, best practices and company policies
Data Analyst
First Financial Bank
Abilene, Texas
01.2021 - 01.2023
- Transformed all manual reporting in Excel to Automated BI reports and dashboards
- Transformed raw data into actionable insights for internal teams
- Identified opportunities to improve data processes and measurement strategies
- Developed reports and dashboards to report on key business intelligence
- Promoted after 3 months
Education
Certification - Information Technology - CompTIA ACertification, Comp TIA NetworkCertification, CompTIA SecurityCertification, Ucertify NetworkCertification, Ucertify Securitr Certification
ASM Education Center
12.2024
High School Diploma -
Hendrickson High School
Pflugerville, TX12.2021
Skills
- Microsoft Excel
- Business Needs Analysis
- Compiling Data
- Communication
- Reporting and Documentation
- Data Visualization
- Critical Thinking Skills
Timeline
Lead System of Operations
First Financial Bank
10.2023 - 11.2024
Accounts and Finance Services
Quality Clean Services
07.2023 - 10.2023
Data Analyst
First Financial Bank
01.2021 - 01.2023
Server & Hostess
Cracker Barrel Restaurant
11.2020 - 03.2023
High School Diploma -
Hendrickson High School
Certification - Information Technology - CompTIA ACertification, Comp TIA NetworkCertification, CompTIA SecurityCertification, Ucertify NetworkCertification, Ucertify Securitr Certification
ASM Education Center