Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Spiezio

Tampa,FL

Summary

Energetic and friendly college student with excellent customer service skills, seeking a part-time position where I can utilize my experience in customer interaction, cash handling, and inventory management. I’m flexible around my school schedule, hardworking, a fast learner, and dependable.

Overview

3
3
years of professional experience

Work History

Pacsun Retail Associate

PacSun-Pacific Sunwear
08.2022 - 08.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Answered questions about store policies and addressed customer concerns.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Restaurant Hostess

Prezo Grille & Bar
08.2021 - 07.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Hopedale Jr. Sr. Highschool
Hopedale, MA
05.2023

Bachelor Of Administration - Marketing

The University of Tampa
Tampa, FL

Skills

  • Reliability
  • Customer Engagement
  • Positive and engaging demeanor
  • Cash Handling Accuracy
  • Approachability
  • Customer Service

Timeline

Pacsun Retail Associate

PacSun-Pacific Sunwear
08.2022 - 08.2024

Restaurant Hostess

Prezo Grille & Bar
08.2021 - 07.2022

Hopedale Jr. Sr. Highschool

Bachelor Of Administration - Marketing

The University of Tampa

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Alyssa Spiezio