Versatile professional offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go the extra mile to complete tasks.
Overview
3
3
years of professional experience
Work History
Financial Coordinator
The Kids' Dentist
04.2023 - Current
Contacted insurance carriers to discuss policies and individual patient benefits.
Submitted cash and check deposits and generated cash receipts to record money received.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Answered questions over phone and in-person regarding billing, scheduling and treatment.
Scheduled, coordinated and confirmed appointments and meetings.
Patient Service Representative
Aspen Dental
05.2022 - 04.2023
Verified insurance eligibility and coverage for patients.
Filed and maintained patient records in accordance with HIPAA regulations.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Correctional Officer
Tippecanoe County Government
03.2021 - 05.2022
Answer phone calls
Prepared reports to document incidents and violations.
Communication with law enforcement/inmates
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.