Angie Rivera
Paterson
Summary
Self-motivated Financial Coordinator proudly offering many years' experience working in fast-paced office settings. A poised professional overseeing administrative tasks with relative ease, including billing, and invoicing. Dedicated to providing patients with detailed information on benefits and payments.
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
2007
2007
years of post-secondary education
Work History
Financial Coordinator
Eastern Dental
Clifton
01.2011 - Current
- Managed financial records and maintained accuracy of accounts.
- Coordinated specialty scheduling.
- Help patients with application of Care Credit to help with treatments .
- Ensured compliance with financial regulations and internal policies within the organization.
- Assisted in training new staff on financial procedures and software systems used.
- Sent treatment claims to insurance carriers on same day that patients received care.
- Called insurance companies to find pertinent information regarding policies and payment benefits.
- Effectively communicated answers regarding billing, treatment and scheduling by phone and in-person.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
Education
PCTI
Wayne, NJSkills
- Financial recordkeeping
- Billing management
- Insurance claims processing
- Care Credit application support
- Customer relationship management
- Effective communication
- Attention to detail
- Time management
- Financial planning
- Appointment scheduling
- Insurance plans
- Payment collection
- Telephone etiquette
- Financial management
Timeline
Financial Coordinator
Eastern Dental
01.2011 - Current
PCTI