ALYSSA SWITZER
West Bloomfield
Summary
Organized and detail-oriented administrative professional with experience supporting fast-paced healthcare operations. Proven background in communication, scheduling, multitasking, and customer service while managing time-sensitive responsibilities with urgency and accountability. Seeking to transition into a Logistics Coordinator role where strong organizational and problem-solving skills can support daily operations, communication, and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Henry Ford Health
Novi, MI
01.2025 - Current
- Coordinate communication between nurses, physicians, patients, and multiple departments in a fast-paced healthcare environment.
- Manage patient scheduling, chart updates, data entry, documentation, and daily administrative workflows with strong attention to detail.
- Handle high-volume phone communication and prioritize urgent requests throughout the day.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
- Maintain professionalism and accuracy while managing multiple responsibilities simultaneously.
Unit Secretary
BayCare
Safety Harbor, FL
01.2022 - 01.2025
- Provided administrative support in a high-volume healthcare setting with a strong focus on communication and organization.
- Managed scheduling, chart updates, data entry, and documentation in a time-sensitive environment.
- Enhanced patient care coordination by meticulously organizing patient records and ensuring timely access for healthcare professionals.
- Balanced multiple tasks while maintaining accuracy and professionalism during busy shifts.
- Contributed to a positive work environment by assisting nursing staff with clerical tasks as needed.
Patient Care Technician
BayCare
Safety Harbor, FL
01.2020 - 01.2022
- Assisted patients with daily care activities while maintaining professionalism and compassion.
- Monitored vital signs and communicated patient updates to nursing staff.
- Worked efficiently in a fast-paced environment while responding to urgent patient needs.
Hostess
Rodies Pancake House
Tarpon Springs, FL
01.2016 - 01.2020
- Managed reservations, customer flow, and seating arrangements in a busy restaurant environment.
- Provided friendly and efficient customer service during high-volume shifts.
- Communicated effectively with staff to help maintain smooth front-of-house operations.
Education
High School Diploma -
Waterford Mott High School
Waterford, MI01-2015
Skills
- Operations Coordination
- Customer Service
- Scheduling & Documentation
- Data Entry
- Communication
- Problem Solving
- Microsoft Office
- Time Management
- Attention to Detail
- Fast-Paced Environment Experience
- Team Collaboration
- Multi-Line Phone Systems
Certification
- CPR Certified
- BLS Certified
- EKG Certified
Timeline
Health Unit Coordinator
Henry Ford Health
01.2025 - Current
Unit Secretary
BayCare
01.2022 - 01.2025
Patient Care Technician
BayCare
01.2020 - 01.2022
Hostess
Rodies Pancake House
01.2016 - 01.2020
High School Diploma -
Waterford Mott High School