Alyssa Tackett
Pikeville,KY
Summary
Dynamic professional with a proven track record in customer service and cash handling, honed across roles at Drakes and other leading establishments. Excels in employee management and guest engagement, consistently enhancing customer satisfaction. Skilled in POS systems and adept at fostering positive team environments, demonstrating a strong work ethic and exceptional multitasking abilities.
Overview
1
1
year of professional experience
Work History
Server
Drakes
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Texas Roadhouse
02.2024 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
Starbucks
10.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Floor Manager
Subway
04.2023 - 07.2023
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 2 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Education
Arts
Big Sandy Community And Technical College
Prestonsburg, KYBachelor - Political Science
Northern Kentucky University
Newport, KY12.2026
High School Diploma -
Shelby Valley High School
Pikeville, KY05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Opening and closing duties
- POS Systems
- Employee Management
Timeline
Server
Drakes
04.2024 - Current
Server
Texas Roadhouse
02.2024 - 04.2024
Barista
Starbucks
10.2023 - 02.2024
Floor Manager
Subway
04.2023 - 07.2023
Arts
Big Sandy Community And Technical College
Bachelor - Political Science
Northern Kentucky University
High School Diploma -
Shelby Valley High School