Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alyssa Torres

Pueblo,CO

Summary

Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Member Service Representative

Minnequa Works Credit Union
Pueblo, CO
05.2025 - Current
  • Assist members with daily banking needs including deposits, withdrawals, loan payments, and account inquiries, ensuring customer satisfaction
  • Process new account applications, verify identity, and ensure compliance with federal regulations
  • Promote credit union checking/savings accounts, online banking, and personal loans

Work-Study

Auxiliary Services
Pueblo, CO
01.2024 - 05.2025
  • Facilitated office support operations by processing account payments and managing credit transactions.
  • Organized and distributed student mail with precision and efficiency.

Mailroom Work-Study

Trinidad State College
Trinidad, CO
08.2021 - 12.2021
  • Managed incoming call operations, delivering information and assistance to staff and students.
  • Collaborated with team members to support staff with document scanning and photocopying

Cashier

Ringo’s Food Market
Aguilar, CO
08.2020 - 07.2021
  • Managed restocking of shelves and organization of merchandise to optimize product availability.
  • Managed cash register operations while delivering exceptional customer service.

Education

MBA - Concentration in Finance

Southeastern Oklahoma State University
Durant, OK
05-2027

Bachelor of Science - Business Administration, Finance Major

Colorado State University-Pueblo
Pueblo, CO
05-2025

Associate of Arts - Business

Trinidad State College
Trinidad, CO
05-2023

Skills

  • Detail-oriented accuracy
  • Strong verbal communication
  • Cash handling
  • Knowledge of loan processes
  • Expertise in financial systems
  • Knowledge on regulatory compliance
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Certification

Notary Public, State of Colorado- Commission #20264000963 (Expires: Jan 2030)

Languages

Spanish

Timeline

Member Service Representative

Minnequa Works Credit Union
05.2025 - Current

Work-Study

Auxiliary Services
01.2024 - 05.2025

Mailroom Work-Study

Trinidad State College
08.2021 - 12.2021

Cashier

Ringo’s Food Market
08.2020 - 07.2021

MBA - Concentration in Finance

Southeastern Oklahoma State University

Bachelor of Science - Business Administration, Finance Major

Colorado State University-Pueblo

Associate of Arts - Business

Trinidad State College