Alyssa Turner
Hazelwood,MO
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Coordinator
GoStaff
06.2023 - 09.2024
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Provided on-site support during the day of the event including problem solving if necessary.
- Maintained an organized database of contacts using software applications like MS Excel and Access.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
Associate
Wal-Mart
San Diego, CA
07.2022 - 07.2023
- Conducted thorough order reviews to guarantee customer satisfaction.
- Helped customers locate items within the store using the inventory system.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Successfully monitored delivery orders to designated destination.
- Enhanced customer service experience
- Increased brand awareness and sales through successful promotion events
- Maintained food and temperature safety standards to comply with health regulations.
- Reported any discrepancies or errors in pricing or inventory levels to management.
Cashier/Customer Service
Bristol Farms
San Diego, CA
11.2021 - 04.2022
- Processed customer transactions
- Stocked shelves
- Throughly cleaned store
- Packed all online orders and handed them off to delivery drivers
- Trained new employees
- Bagged all orders coming through registers
- Take customer orders to car
- Assisted customers in any problems to help them with the most efficient solution
Warehouse Associate
Amazon.com
San Diego, CA
07.2021 - 10.2021
- Efficiently packed and ensured accuracy of orders.
- Ensured efficient order processing through strong time management abilities
- Ensured smooth process through effective communication with team members.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
Crew Member
Burger King
03.2020 - 07.2021
- Managed all fried food items
- Customer transactions
- Helped my team members at their stations
Sandwich Artist/Shift Leader
Subway
Missouri
02.2019 - 01.2020
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Trained fresh hire
- Operated cash registers to process payments from customers.
- Maintained regular inventory record-keeping system
Education
High school diploma -
Hazelwood West High School
Missouri05.2021
BBA - Business Administration
San Diego Mesa College
San Diego, CASkills
- Food safety
- Conflict management
- Organizational skills
- Leadership
- Logistics Management
- Special events planning
- Food service knowledge
- Catering Coordination
- Workflow Management
- Time Management
- Event Setup and Breakdown
- Guest Relations
- Room Setup and Breakdown
Certification
- Food Handler Certification
- CPR Certification
Timeline
Event Coordinator
GoStaff
06.2023 - 09.2024
Associate
Wal-Mart
07.2022 - 07.2023
Cashier/Customer Service
Bristol Farms
11.2021 - 04.2022
Warehouse Associate
Amazon.com
07.2021 - 10.2021
Crew Member
Burger King
03.2020 - 07.2021
Sandwich Artist/Shift Leader
Subway
02.2019 - 01.2020
High school diploma -
Hazelwood West High School
BBA - Business Administration
San Diego Mesa College
Similar Profiles
Sundiata WatkinsSundiata Watkins
General Laborer at GoStaffGeneral Laborer at GoStaff
Ernesto LizarragaErnesto Lizarraga
Carpenter at GoStaff IncCarpenter at GoStaff Inc
Jason SchumacherJason Schumacher
Engineering Service Manager at Hartwig Inc.Engineering Service Manager at Hartwig Inc.
Devin Hunt, LNHA, CDPDevin Hunt, LNHA, CDP
Administrator at Tutera Senior LivingAdministrator at Tutera Senior Living
Maurice HammondsMaurice Hammonds
Fuel Delivery Truck Driver at Energy PetroleumFuel Delivery Truck Driver at Energy Petroleum