Newly certified phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and specimen processing. Quick to build rapport with patients and successful at reducing patients’ anxiety or discomfort. Responsible, reliable and hardworking professional dedicated to using a compassionate and caring approach to provide outstanding services to patients.
Overview
9
9
years of professional experience
Work History
Phlebotomist- Mobile
LABS2YOU
Lodi
01.2025 - Current
Maintained accurate patient records and documentation for compliance.
Verified patient information prior to specimen collection.
Collected blood samples using venipuncture and capillary methods.
Prepared and labeled specimens for laboratory analysis and transport.
Adhered to infection control measures during all blood collection activities.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Office Manager
Bayside Wireless Distribution LLC
Tracy
04.2023 - Current
Provided administrative support to management team including preparing reports and presentations.
Analyzed business performance data and forecasted business results for upper management.
Assigned work and monitored performance of project personnel.
Monitored payments due from clients and promptly contacted clients with past-due payments.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Ordered supplies and equipment to maintain adequate inventory levels.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance the company's image.
Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
Shipping and Receiving Clerk 2
Lineage Logistics
Manteca
08.2021 - 04.2023
Coordinated inbound and outbound shipments for efficient warehouse operations.
Inspected incoming goods for quality and compliance with standards.
Utilized inventory management software to track product availability and location.
Processed outbound shipments, including packing and labeling products for delivery.
Received incoming shipments, verifying quantity and quality of items against purchase orders.
Ensured compliance with safety regulations during shipping and receiving tasks.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Accountant Resolution Specialist
Performant Recovery INC.
02.2017 - 08.2021
Accepted and processed customer payments and applied toward account balances.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.