ALYSSA VALDEZ

• Performed opening and closing duties, printing sales reports, and setting up for incoming shifts
• Presented menus to guests after seating and answered questions about menu items, making recommendations upon request

• Promoted positive company image through superior customer service experiences.
• Conversed with customers to share information about products and services.
• Shared feedback and ideas with management to improve processes.

Events Worked:

• Miller Lite Promo - Lone Star Rally, Galveston, TX (November 1st & 2nd, 2024)
• Coors Light Activation - A&M Football game, Kyle Field, College Station, TX (October 26, 2024)
• Topo Chico Sampling - Motherland Cycling Club annual event at Brazos River Park, Missouri City, TX (October 5, 2024)
• Coors Banquet Promo - Fort Bend County Fair, Rosenberg, TX (October 3rd & 6th, 2024)
• Coors Light Promo - FM Kitchen and Bar, Houston, TX (September 14, 2024)
• Coors Light Promo - FM Kitchen and Bar, Houston, TX (August 31, 2024)
• Vizzy Hard Seltzer Promo - Veolia Pickleball Tournament, Kingwood, TX (April 11, 2024)
• Blue moon/ Topo Chico Promo- Magnolia Hotel Opening Day Astros party, Houston, TX (March 28, 2024)
• Miller Lite/ Topo Chico Beer Garden- Houston Livestock Show and Rodeo (February 27- March 15, 2024)
• 93Q/Miller Lite Tent - Houston Livestock Show and Rodeo Cookoff (February 23-24, 2024)
• Coors Light Activation- A&M Football Game, College Station, TX (November 18, 2024)

Event Worked:

Chloe Wine Sampling - Kroger Smiths Frys, Galveston TX (October 11, 2024)

Event Worked

White Claw 0% Promo - University Of Houston UH vs. Iowa Football game, Houston TX (September 28, 2024)

• Cultivated warm relationships with regular customers
• Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage
• Created and managed social media campaigns to increase restaurant engagement

• Stayed current on company offerings and industry trends
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
• Developed and implemented marketing plans to increase brand awareness and drive sales

• Arranged and prepared tables for customers to offer memorable experiences
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Learned and followed local alcohol laws to keep restaurant compliant with regulations