Overview
Work History
Education
Skills
Timeline
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Alyssa Vuong

Anaheim,CA

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Remedy Pharmacy
09.2022 - 10.2023
  • Counted, measured, and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Shift Leader

Kung Fu Tea
02.2019 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Barista

Starbucks
04.2021 - 10.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Certificate - Pharmacy Technician

Pima Medical Institute
Chula Vista, CA
08.2022

Associate of Applied Science - Accounting

College of Southern Nevada
Las Vegas, NV
05.2021

Skills

  • Customer Service
  • Work Planning and Prioritization
  • Food Preparation
  • Up-Selling
  • Cash Handling
  • Inventory Control

Timeline

Pharmacy Technician

Remedy Pharmacy
09.2022 - 10.2023

Barista

Starbucks
04.2021 - 10.2021

Shift Leader

Kung Fu Tea
02.2019 - 06.2022

Certificate - Pharmacy Technician

Pima Medical Institute

Associate of Applied Science - Accounting

College of Southern Nevada
Alyssa Vuong