ALYSSA WAITMAN
Surprise,Az
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cross Eyed Cricket
28615 N El Mirage Rd #101 Peoria, Az 85383
03.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy, minimizing errors through careful attention to detail.
- Collaborated with kitchen staff to streamline service flow during peak hours.
- Trained new servers on menu offerings and efficient service techniques.
- Upsold menu items, enhancing guest experience and increasing overall sales revenue.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
Service Processor
Chubb Insurance
2155 W Pinnacle Peak Rd # 100, Phoenix, AZ 85027
10.2023 - 01.2025
- Reviewed and validated documentation for accuracy and completeness.
- Demonstrated flexibility when working under pressure or adapting to changing priorities during busy periods.
- Consistently met or exceeded performance goals set by management, reflecting a commitment to excellence in the Service Processor role.
- Handled sensitive client information with discretion, adhering to strict confidentiality policies at all times.
- Managed high-volume service requests, maintaining accuracy and timely completion of tasks.
Server
Bootys Burgers and Wings
Surprise, AZ
01.2021 - 08.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor Of Science (B.S - Nursing Candidate
Grand Canyon University
Phoenix, AZHigh School Diploma -
Paradise Honors
Surprise, AZ05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
Certification
Food Handlers Card
Timeline
Server
Cross Eyed Cricket
03.2025 - Current
Service Processor
Chubb Insurance
10.2023 - 01.2025
Server
Bootys Burgers and Wings
01.2021 - 08.2023
Bachelor Of Science (B.S - Nursing Candidate
Grand Canyon University
High School Diploma -
Paradise Honors