Summary
Overview
Work History
Education
Skills
Timeline
Server

Alyssa Walkup

Claremore ,Oklahoma

Summary

Customer service specialist with a robust background in hospitality and healthcare, showcasing

proficiency in cash handling, time management, and problem-solving. Excels in crafting exceptional

guest experiences and streamlining operations, demonstrated through roles in bartending and

ophthalmology tech. Passionate about enhancing team dynamics and operational excellence, with a

focus on innovative solutions and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Server

Tokyo Japanese Steakhouse and Sushi Bar
01.2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Ophthalmologist Technician

Dr Robert Zoellner and Associates
02.2022 - 12.2023
  • Ran eye exams on patients
  • Ran insurance through computer
  • Booked appointments
  • Reduced wait times by efficiently triaging patients based on the urgency of their medical needs.
  • Increased patient satisfaction by addressing concerns, answering questions, and explaining procedures in a compassionate manner.

Sales Associate

Green Meds Plus
02.2020 - 04.2021

Helped customers find the product that works best for them

  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Server

Hideaway Pizza
10.2019 - 04.2020
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Claremore High School
Claremore, OK

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Documentation and reporting
  • Customer interaction
  • Attentive customer service
  • Multi-tasking strength
  • Goal oriented

Timeline

Server

Tokyo Japanese Steakhouse and Sushi Bar
01.2025 - Current

Ophthalmologist Technician

Dr Robert Zoellner and Associates
02.2022 - 12.2023

Sales Associate

Green Meds Plus
02.2020 - 04.2021

Server

Hideaway Pizza
10.2019 - 04.2020

Claremore High School
Alyssa Walkup