Alyssa Williams
Summary
Conscientious healthcare professional offering over 7 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. I am a compassionate professional with extensive healthcare experience in various specialties and capacities including medical assisting and supervisory roles. I possess years of experience in providing excellent client service and ensuring safety while enhancing positive, comfortable, calm environments. My work experience in the field of dermatology and nursing skillset combined enables me to effectively assess skin integrity to provide optimal skincare settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant Supervisor
Dermatology - Private Practice
10.2019 - Current
- Supervise clinical staff and manage daily clinical operations while conducting patient flow.
- Perform new hire interviewing, sourcing, and cross training in both front and back-office procedures.
- Hire and onboard medical staff members, facilitating comprehensive cross-training on healthcare data systems and clinical operations to ensure seamless integration into a fast-paced medical environment.
Lead Certified Clinical Medical Assistant & Scribe
Dermatology - Private Practice
04.2019 - 10.2019
- Performed patient intake and triage; assisted with surgical procedures; provided wound care/suture removal, patch test application & removal, injections & immunizations.
- Initiated prior authorization processes for medication attainment; coordinated biologic medication attainment programs.
- Facilitated continuity of care through timely coordination of referrals to specialists or other healthcare providers as directed by the attending physician.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions for main provider.
- Cleaned or sterilized surgical instruments in preparation for patient encounters and surgical procedures.
Clinical Ophthalmic Technician & Scribe
Optometry & Ophthalmology - Private Practice
02.2018 - 04.2019
- Provided pre- and post-operative care for for refractive surgical procedures (Lasik, PRK &RLE)
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Measured and recorded visual acuity and color vision testing.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions for main provider.
Dermatology Patient Liason & Care Coordinator
Northwestern Memorial Hospital
01.2017 - 02.2018
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Education
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing
Phoenix, AZ04.2024
Bachelor of Science -
DePaul University
Chicago, IL06.2017
Skills
- EMR Software
- Quality Assurance
- Specimen Preparation
- HIPAA Compliance Knowledge
- Infection control protocols
- Liquid Nitrogen Storage
- Patient Care Coordination
- Staff Training and Development
Certification
- CCMA - Certified Clinical Medical Assistant
- Basic Life Support for the Healthcare Provider
Timeline
Medical Assistant Supervisor
Dermatology - Private Practice
10.2019 - Current
Lead Certified Clinical Medical Assistant & Scribe
Dermatology - Private Practice
04.2019 - 10.2019
Clinical Ophthalmic Technician & Scribe
Optometry & Ophthalmology - Private Practice
02.2018 - 04.2019
Dermatology Patient Liason & Care Coordinator
Northwestern Memorial Hospital
01.2017 - 02.2018
Bachelor of Science in Nursing - Nursing
Arizona College of Nursing
Bachelor of Science -
DePaul University
- CCMA - Certified Clinical Medical Assistant
- Basic Life Support for the Healthcare Provider
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