Alysse Muro
Oceanside,CA
Summary
Customer oriented store manager offering several years of experience in retail operations and sales. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages a team of store associates.
Overview
5
5
years of professional experience
Work History
Store Manager
Kalya's Body Jewelry
Carlsbad, California
08.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean and safe environment for customers and employees.
- Oversaw inventory control, cash management, and store opening and closing procedures to ensure operational efficiency.
- Trained and guided team members, fostering high productivity and meeting performance expectations.
- Coached sales associates in product specifications, sales incentives, and selling techniques.
- Performed regular performance reviews for staff, delivering constructive feedback and identifying growth opportunities.
- Assisted in recruiting, hiring and training of all team members.
Store Associate
In-N-Out Burger
Vista, CA, CA
05.2021 - 06.2023
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Stocked and set up the store to corporate standards daily.
- Welcomed all customers warmly, creating a positive dining experience.
- Prepared meals at a high speed with top quality.
- Conducted training sessions for new hires on company protocols to ensure compliance and effectiveness.
Sales Associate
Piercing Pagoda of Zale
Carlsbad, CA
08.2022 - 02.2023
- Assisted customers in locating products and managed merchandise control system, enhancing inventory accuracy across locations.
- Guided customers with information about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Resolved customer challenges by providing tailored product recommendations and solutions.
- Collaborated with team members to improve overall store performance by sharing best practices.
Education
General Education -
Rancho Buena Vista High School
Vista, CASkills
- Inventory management
- Customer Service
- Sales Reporting
- Training
- Team Leadership
- Problem solving
- Multitasking
- Conflict Resolution
- Communication skills
- Reliability
Languages
- English
- Spanish
Timeline
Store Manager
Kalya's Body Jewelry
08.2022 - Current
Sales Associate
Piercing Pagoda of Zale
08.2022 - 02.2023
Store Associate
In-N-Out Burger
05.2021 - 06.2023
General Education -
Rancho Buena Vista High School