Alyssia Burlingame
Carl Junction,MO
Summary
Dedicated, punctual employee with exceptional hospitality skills seeking flight attendant position. Known for providing excellent customer service, strong time management, communication, organizational skills, and attention to detail. Adaptable with a flexible schedule. Experienced in high-volume environments and quick to master new skills. Motivated to enhance abilities and contribute to company growth.
Overview
5
5
years of professional experience
Work History
Bartender/Server/Food&Beverage Trainer
Twin Hills Country Club
Joplin, MO
12.2023 - Current
- Served high customer volumes during the weekdays, weekends, evenings, and special events.
- Managed account accuracy for members, card and cash accuracy for guests.
- Mentored new hires, resulting in stronger staff development and increased productivity, and helped individuals reach their full potential within the organization.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Stayed informed about daily specials, new menu items, promotions.
Server
RibCrib
Joplin, MO
11.2023 - 05.2024
- Provided excellent customer service to ensure satisfaction.
- Delivered beverage and food orders promptly with focused attention on customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista
Scooters Coffee
Webb City, MO
08.2023 - 11.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly taking orders for coffee drinks, food items, and other beverages. Always with a smile.
- Operated cash registers to process customer payments.
- Maintained a clean and organized workspace for optimal productivity and safety.
Server
RibCrib
Joplin, MO
08.2022 - 05.2023
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately recorded orders on cash register and point-of-sale system.
Life Skills Coach
Easy Living Inc.
Webb City , MO
07.2019 - 03.2020
- Provided guidance to clients in developing personal, social and problem-solving skills.
- Helped integrate clients in local community by teaching important social and work-related skills.
Education
Degree - Bachelors of Science: General Business
Missouri Southern State University
Joplin, MO05.2023
Skills
- Point of sale systems
- Merchandise restocking
- Inventory, Loss Prevention
- Conflict Resolution
- Complex Problem-Solving
- Customer service expertise
- Teachable, Quick Learner, Adaptable
- Highly reliable
- Strong multitasking ability
- Liquor, beer, and wine knowledge and compliance
- Professional Appearance
- Organizational ability
Affiliations
- thrifting
- travel with friends
References
References available upon request.
Timeline
Bartender/Server/Food&Beverage Trainer
Twin Hills Country Club
12.2023 - Current
Server
RibCrib
11.2023 - 05.2024
Barista
Scooters Coffee
08.2023 - 11.2023
Server
RibCrib
08.2022 - 05.2023
Life Skills Coach
Easy Living Inc.
07.2019 - 03.2020
Degree - Bachelors of Science: General Business
Missouri Southern State University
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