Alyssia Lugo
Belleair Bluffs,FL
Summary
Highly motivated individual seeking to pursue a healthcare career as a Patient Care Technician within Baycare's Earn As You Learn Program. I would like to apply my compassion and eagerness to learn alongside nursing staff to gain knowledge and work together to ensure a great patient care team.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Host
Olive Garden Restaurant
Largo, Florida
03.2026 - Current
- Greet guests warmly and ensure a positive first impression.
- Manage reservations and organize seating arrangements efficiently.
- Assist servers by communicating guest needs and special requests.
- Maintain cleanliness and organization of lobby/ host stand area, including wiping down tables and chairs.
- Manage incoming calls during busy shifts and call ahead requests.
- Assist other departments when needed such as bussing tables or delivering food orders.
- Process payments from customers using a POS system.
- Resolve conflicts between customers when necessary.
Student Daycare Assistant
Little Spartan Preschool- Spoto High School
Riverview, Florida
08.2022 - 03.2026
- Assisted teachers in implementing daily lesson plans and activities.
- Supervised children's playtime to ensure their safety.
- Supported/assisted children during mealtime
- Organized educational materials and supplies for classroom activities.
- Monitored children's development, milestones, and concerns.
- Assisted with group activities to enhance children's social skills.
- Prepared meals, snacks, and beverages for children.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
Education
High School Diploma -
Enterprise High School
Clearwater, FL05-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Lesson planning
- Child supervision
- Time management
- Adaptable to change
- Team player mentality
- Self starter
Certification
- American Red Cross Adult & Pediatric First Aid/CPR/AED w/ Anaphylaxis and Epinephrine Auto-Injector Administration Certification: 2/2/2026-2/2/2028
- Project Management Institute-Customer Service/Project Management Certification: 4/11/2025
Timeline
Host
Olive Garden Restaurant
03.2026 - Current
Student Daycare Assistant
Little Spartan Preschool- Spoto High School
08.2022 - 03.2026
High School Diploma -
Enterprise High School