Alyssiah Suarez
Plano,TX
Summary
Focused on providing professional service and support to every visitor. Diligent about scheduling appointments, managing routing mail to recipients. Positive nature with excellent people skills.
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
6
6
years of professional experience
Work History
Receptionist
Amcdrywall
Dallas, TZ
07.2019 - Current
- highlight skills like customer service, organization, communication, and multitasking, with specific examples of tasks performed
- Greeted visitors and provided them with assistance.
- Updated daily log book with information about visitors entering the premises.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Sales Associate
Home Depot
Dallas
05.2021 - 10.2022
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Stone Coast Academy
Miami01-2024
Skills
- Customer service
- Office organization
- Phone etiquette
- Team collaboration
- Communication skills
- Time management
- Attention to detail
- Multitasking
- Positive and professional
- Reception desk management
- Organization skills
- Greeting and seating clients
- Administrative support
Languages
English
Native/ Bilingual
Spanish
Full Professional
Accomplishments
led weekly STEM workshops for underserved youth, increasing attendance by 50%.
Delivered weekly meals to 30+ elderly residents, improving community support and engagement.
Affiliations
- Volunteering at local shelters / nonprofits
- Mentorship and youth outreach
Timeline
Sales Associate
Home Depot
05.2021 - 10.2022
Receptionist
Amcdrywall
07.2019 - Current
High School Diploma -
Stone Coast Academy