Alyvia Behrens
Morrison,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Scooters Coffee Shop
Clinton, IA
11.2023 - Current
- Minimized spoilage with proper use of first-in-first-out stock procedures
- Prepared specialty drinks such as cappuccinos, lattes and mochas
- Maintained regular and consistent attendance and punctuality
- Cleaned counters, machines, utensils, and seating areas daily
- Used POS system to accurately enter orders and process payments
- Controlled line and crowd with quick, efficient service
- Sanitized equipment and wiped down counters and tables to prevent the spread of germs.
Student Volunteer
Northside Elementary School
Morrison, IL
01.2024 - 05.2024
- Created engaging projects that encouraged creativity while reinforcing academic lessons.
- Encouraged appropriate social interactions amongst peers through group activities.
- Supported lead teacher in creating an effective classroom management system.
- Provided emotional support when needed by listening actively to concerns expressed by students.
- Organized classroom supplies, materials, and decorations to create a stimulating learning environment.
Barista
Brent's Firehouse Coffee
Morrison, IL
09.2022 - 11.2023
- Navigated periods of high volume with calm demeanor to keep store operating to standard.
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
- Cleaned and sanitized work areas and utensils.
- Restocked bar line for fast service capabilities.
Barista
Sophie's Cafe
Rock Falls, IL
06.2022 - 09.2022
- Prepared specialty drinks such as cappuccinos, lattes and mochas
- Maintained regular and consistent attendance and punctuality
- Cleaned counters, machines, utensils, and seating areas daily
- Used POS system to accurately enter orders and process payments
- Learned special recipe items and seasonal offerings to best meet customer needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Education
BBA - Business Administration
Illinois State University
Normal, IL05-2028
High School Diploma -
Morrison High School
Morrison05-2024
Skills
- Espresso machine operation
- Cash Handling
- Table Bussing
- Reliability
- Team Leadership
- Ability to Adapt
- Resolving Complaints
- Exceptional Customer Service
- Stress management
- Relationship Building
Affiliations
- Volleyball player Freshman-Senior year.
- Animal Shelter volunteer.
- B.L.I.N.D. leader
Accomplishments
- National Honors Society.
- R.Y.L.A. Award.
- F/S Volleyball team captain.
Certification
- Food Handlers Certificate
References
References available upon request.
Timeline
Student Volunteer
Northside Elementary School
01.2024 - 05.2024
Barista
Scooters Coffee Shop
11.2023 - Current
Barista
Brent's Firehouse Coffee
09.2022 - 11.2023
Barista
Sophie's Cafe
06.2022 - 09.2022
BBA - Business Administration
Illinois State University
High School Diploma -
Morrison High School