Alyvia Binkley
Milan,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Has 2.5 years of experience in customer-facing environments. Works well under pressure and experienced in organizing files and handling money. Can quickly memorize product details and build customer relationships.
Overview
3
3
years of professional experience
Work History
Scale House Clerk
Norris Quarries
Princeton, Missouri
05.2021 - Current
- Performed daily weigh-ins for customers, ensuring accuracy of readings.
- Processed payments from customers, including cash and credit transactions.
- Provided customer service assistance to guests onsite as needed, while directing haulers and answering questions accurately.
- Ran the maintenance of scale house equipment such as scales and computers.
- Organized paperwork associated with each transaction according to established procedures.
- Handled weekly and monthly data such as bin product reports, fuel reports, petty cash, and cash sales.
- Analyzed fuel supply and work inventory
- Maintained positive working relationship with fellow staff and management.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Tea Barista
Uptown Nutrition
Princeton, Missouri
01.2021 - 05.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Collected payments and provided accurate change.
- Managed morning rush of customers daily with efficient, level-headed customer service.
Education
Associate of Applied Science - General Studies/ Business
North Central Missouri College
Trenton, MO05.2023
High School Diploma -
Princeton R-V Jr.-Sr. High School
Princeton, MO05.2021
Skills
- Customer Service
- Data Documentation
- Money Handling
- Time Management
- Financial Reporting
- Leadership
- Adaptability
- Problem Solving
References
References available upon request.
Timeline
Scale House Clerk
Norris Quarries
05.2021 - Current
Tea Barista
Uptown Nutrition
01.2021 - 05.2021
Associate of Applied Science - General Studies/ Business
North Central Missouri College
High School Diploma -
Princeton R-V Jr.-Sr. High School
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