Alyvia Helfand
Saint Louis,Missouri
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Butler's Pantry. Proven ability to engage guests and adapt to changing circumstances while maintaining high service standards. Experienced in cash handling and team collaboration, consistently enhancing customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Butler's Pantry
09.2024 - Current
- Provide exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy events.
- Set up and dismantled catering equipment efficiently for various functions.
- Maintained cleanliness and organization of serving areas throughout events.
- Collaborated with kitchen staff to synchronize meal service and enhance workflow efficiency.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Customer Service Associate
Walgreens
06.2022 - 02.2024
- Assisted customers with product inquiries and resolved issues efficiently.
- Processed transactions accurately using point-of-sale systems.
- Maintained store organization and ensured product availability for customers.
- Collaborated with team members to enhance customer service quality.
- Handled returns and exchanges, ensuring compliance with company policies.
- Monitored inventory levels and communicated restocking needs to management.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
No Degree - Forensic Science
Saint Louis University
St. Louis, MO05-2028
No Degree - Criminology/Criminal Justice
Saint Louis University
St. Louis, MO05-2028
High School Diploma -
Clinton Community High School
Clinton, IL05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Customer support
- Team collaboration
- Stress tolerance
- Strong communication skills
- Cleaning and sanitizing
Languages
German
Elementary
Spanish
Elementary
Timeline
Server
Butler's Pantry
09.2024 - Current
Customer Service Associate
Walgreens
06.2022 - 02.2024
No Degree - Forensic Science
Saint Louis University
No Degree - Criminology/Criminal Justice
Saint Louis University
High School Diploma -
Clinton Community High School