Alyx Broadwater
Wenonah,NJ
Summary
Dedicated purchasing assistant and Junior Buyer with a focus on customer service and satisfaction. Skilled in maintaining inventory levels and analyzing data trends, contributing to effective purchasing decisions and improved supplier collaboration. Maintain customer satisfaction with order fulfillment and special requests.
Overview
10
10
years of professional experience
2018
2018
years of post-secondary education
Work History
Jr Buyer/Purchasing Assistant
J. Ambrogi Food Distribution
Thorofare, New Jersey
09.2023 - Current
- Entry-level position that supports the entire purchasing team on any daily administrative/buying needs
- Purchasing of own daily items
- Maintained standard inventory levels
- Reviewed purchase orders and notified buyers of any discrepancies.
- Entering market load and communicating with market driver
- Coordinate daily emails of shorts, productions, market alerts
- Entering and building over the road loads
- Gather and maintain food safety certifications from suppliers
- Assist with analyzing data. Trends, pricing, reporting
- Entered and maintained costing on all items purchased.
- Coordinate with suppliers on any issues and unscheduled appointments
- Coordinate with our shipping team on pick up purchase orders
- Collaborate with suppliers to optimize order fulfillment processes
- Streamlined communication between departments to enhance workflow efficiency.
- Collaborated with suppliers to negotiate pricing and delivery schedules.
- Managed purchase orders and maintained inventory levels for food distribution.
- Organize and manage the ordering process from creation of purchase orders through delivery confirmation.
- Monitored stock levels in order to identify shortages or excesses of inventory items.
- Researched new sources of supply for cost savings opportunities.
Operations Coordinator
J. Ambrogi Food Distribution
Thorofare, New Jersey
06.2022 - 09.2023
- Administrative position within our shipping office.
- Responsible for assisting Transportation Manager with operations within the shipping/transportation office
- Supported Receiving Department by processing inbound products into our system and accurately entering all receiving data.
- Checks in all inbound loads and ensuring all paperwork matches with our orders in the system
- Answering of phones and dealing with both customers, our drivers, delivery drivers, and over the road drivers
- Provide excellent customer service to our customers, all drives, and employees
- Assist with our driver checkout process. Collecting paperwork from route and discussing any issues
- Greet and check in all inbound deliveries
- Respond to customer inquiries such as delivery ETA, assisting in ordering and entering credits where needed.
Team Lead
NEST Integrated Facilities Management
Mantua, New Jersey
04.2016 - 06.2022
- Scheduled all necessary services in a timely manner.
- Managing the scheduling team. Ensuring all employees stayed motivated, work was completed
- Following up on services to ensure they were completed to customer satisfaction.
- Evaluated performance metrics to identify areas for process improvement.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity. Delegated tasks appropriately according to skill sets.
- Addressed escalated customer complaints to ensure resolution satisfaction.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Education
Associate of Applied Science - Health Sciences
Rowan College At Gloucester County
Sewell, NJ 06.2015 - 05.2018
Gloucester County Institute of Technology
Sewell, NJSkills
- Microsoft Office proficiency
- Detail oriented
- Organization
- Time management
- Problem solving
- Customer service and satisfaction
Timeline
Jr Buyer/Purchasing Assistant
J. Ambrogi Food Distribution
09.2023 - Current
Operations Coordinator
J. Ambrogi Food Distribution
06.2022 - 09.2023
Team Lead
NEST Integrated Facilities Management
04.2016 - 06.2022
Associate of Applied Science - Health Sciences
Rowan College At Gloucester County
06.2015 - 05.2018
Gloucester County Institute of Technology