Amabel Rodriguez
Early
Summary
Detail-oriented healthcare administrative professional with experience in referral coordination, insurance verification, and patient support. Proven ability to manage high call volumes, coordinate care between providers, and navigate prior authorizations. Strong communicator with excellent organizational skills and a focus on accuracy and patient confidentiality. Seeking a remote role in healthcare administration or customer support.
Overview
20
20
years of professional experience
Work History
Stay at Home Parent
Mom And Dad
Early
12.2024 - Current
- Managing full-time household responsibilities while maintaining strong organizational and multitasking skills
- Actively pursuing remote opportunities in healthcare administration and customer support
Referral Coordinator
Hendrick Bone and Joint
Abilene
10.2022 - 12.2024
- Coordinated patient referrals for a busy medical practice, ensuring timely processing and follow-up
- Verified insurance coverage and obtained prior authorizations for procedures and specialty care
- Communicated with patients, providers, and insurance companies to gather required documentation
- Maintained accurate patient records in electronic health systems (EHR)
- Managed high call volumes while providing professional, patient-focused service
- Assisted patients with scheduling and navigating the referral process
Prep Cook
United Supermarkets
Abilene
06.2020 - 10.2022
- Maintained organization and efficiency in a fast-paced, high-volume environment
- Followed strict procedures and attention to detail to ensure quality and safety standards
- Collaborated with team members to meet daily production goals
Assembly Line Worker
Chike
Abilene
09.2019 - 12.2019
- Performed quality checks to ensure products met company standards
- Maintained efficiency and accuracy in a fast-paced production environment
- Followed safety procedures and maintained organized workspaces
Certified Nursing Assistant
Bangs Nursing and Rehabilitation
Bangs
01.2018 - 08.2018
- Provided direct patient care and support in a long-term care setting
- Monitored vital signs and documented patient information in EHR systems
- Collaborated with healthcare staff to support patient care plans
- Maintained patient dignity, safety, and confidentiality
Assistant Manager
Chicken Express
Early
10.2006 - 08.2016
- Supervised daily operations and staff in a high-volume environment
- Managed scheduling, training, and customer service resolution
- Handled cash management and maintained accurate records
- Ensured compliance with company policies and safety standards
Education
Brownwood High School
Brownwood, TXSkills
- Referral Coordination Insurance Verification Prior Authorizations Electronic Health Records (EHR) HIPAA Compliance Medical Terminology Customer Service Data Entry Scheduling Microsoft Word & Outlook Call Center Support
Languages
Spanish
Limited
A1
Timeline
Stay at Home Parent
Mom And Dad
12.2024 - Current
Referral Coordinator
Hendrick Bone and Joint
10.2022 - 12.2024
Prep Cook
United Supermarkets
06.2020 - 10.2022
Assembly Line Worker
Chike
09.2019 - 12.2019
Certified Nursing Assistant
Bangs Nursing and Rehabilitation
01.2018 - 08.2018
Assistant Manager
Chicken Express
10.2006 - 08.2016
Brownwood High School