Amadeusz Modrzejewski
Lindenhurst,NY
Summary
Adept at strategic planning and team leadership, I significantly enhanced team performance and customer satisfaction at Copiague Bagel & Deli. Skilled in inventory and financial management, my proactive approach resulted in improved efficiency and cost-effectiveness. My expertise in marketing and decision-making drives business growth and fosters strong customer relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Copiague Bagel & Deli
Copiague, NY
03.2017 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed business performance data and forecasted business results for upper management.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Delegated work to staff, setting priorities and goals.
Shift Leader
Dunkin Donuts & Baskin Robbins
Copiague, NY
06.2015 - 02.2017
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Advanced Regents Diploma -
Walter G O'Connell Copiague High School
Copiague, NY06-2018
Business Management
SUNY, Farmingdale
Farmingdale, NYSkills
- Marketing
- Decision-making
- Strategic planning
- Task delegation
- Inventory management
- Team leadership
- Financial management
- Customer relationship management (CRM)
- Workforce management
Languages
Polish
Native/ Bilingual
Certification
- "Welcome to Acumatica Badge" -Acumatica ERP
- "Business Consultant Badge" -Acumatica ERP
Accomplishments
- High School Soccer Team Capitan
- High School Wresting Team Capitan
References
References available upon request.
Timeline
Manager
Copiague Bagel & Deli
03.2017 - Current
Shift Leader
Dunkin Donuts & Baskin Robbins
06.2015 - 02.2017
- "Welcome to Acumatica Badge" -Acumatica ERP
- "Business Consultant Badge" -Acumatica ERP
Advanced Regents Diploma -
Walter G O'Connell Copiague High School
Business Management
SUNY, Farmingdale
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