Amadou Ly
New York,New York
Summary
Energetic Plumbing Apprentice effective at organizing and cleaning up worksites to keep jobs moving smoothly. Good repair and maintenance skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leadership/Trainer
Chick-fil-A
05.2022 - 01.2024
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Analyzed team performance and identified opportunities for additional training.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Introduced standardized training for cohesive learning environments.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Developed job-specific competencies and performance standards.
Cashier/Customer Service
Fine Fare Supermarkets
01.2022 - 04.2022
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Stocked, tagged and displayed merchandise as required.
Education
Plumbing License - Plumbing
LaGuardia Community College of The City University of New York
Long Island City, NY12.2023
Skills
- Customer service
- Problem solving
- Silver and soft solder expert
- Codes Compliance
- Bilingual
- Equipment safety
- Pressure testing
- Blueprints and Specifications
- Backflow Prevention
- Commercial Plumbing
- Chemical Handling
- Industrial Plumbing
Certification
- OSHA 30 License
- OSHA Site Safety License - 5 Years
- NCCER Plumbing License - 5 years
- NCCER Construction License - 5 Years
Timeline
Team Leadership/Trainer
Chick-fil-A
05.2022 - 01.2024
Cashier/Customer Service
Fine Fare Supermarkets
01.2022 - 04.2022
Plumbing License - Plumbing
LaGuardia Community College of The City University of New York