Amadou Touray
The Bronx,NY
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Always eager to learn from industry experts, and growing my skills by acquiring multiple industry recognized certifications including the CompTia Security + etc.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT/PC Technician
Robert Half
01.2024 - Current
- Reduced downtime by performing routine maintenance on computer systems, ensuring optimal functioning at all times.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
- Established strong relationships with clients through clear communication and consistent follow-up regarding any ongoing technical concerns.
- Conducted thorough diagnostics on malfunctioning computers to identify root causes of issues.
- Set up NYC elections poling pads and troubleshoot any issues to ensure that everything is working smoothly.
IT Support Specialist
Quantum
02.2022 - 01.2024
- Created help desk tickets, troubleshot and resolved desktop issues.
- Delivered onsite technical support for about 100 employees.
- Used ticketing systems to manage and process support actions and requests.
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
Cybersecurity Intern
Amazon
01.2019 - 01.2020
- Evaluated new cybersecurity tools and technologies, ensuring that the organization remained up-to-date on industry best practices.
- Analyzed system logs for suspicious activity, identifying potential threats before they caused damage.
- Maintained detailed documentation of cybersecurity incidents and remediation efforts for future reference and analysis purposes.
- Collaborated with IT team to identify potential security risks and develop mitigation strategies.
- Learning from industry experts and getting familiar with scanning tools to identify any vulnerabilities.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH10.2024
Skills
- Performance Optimization
- Computer Assembly
- Software Installation
- Printer troubleshooting
- Incident Response
- Network Security
- Phishing Detection
- Vulnerability Assessment
- DDoS prevention
- Wireshark software
- Security Planning
- Security Auditing
Certification
* CompTia Security +
* ISC2 certified in Cybersecurity
* Google Cybersecurity Professional Certificate.
*IBM Cybersecurity Analyst Certificate
Timeline
IT/PC Technician
Robert Half
01.2024 - Current
IT Support Specialist
Quantum
02.2022 - 01.2024
Cybersecurity Intern
Amazon
01.2019 - 01.2020
Bachelor of Science - Cybersecurity
Southern New Hampshire University