Summary
Overview
Work History
Education
Skills
Timeline
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Amaia Rivers

Mount Vernon,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Receptionist

Mercedes Benz Of White Plains
White Plains, NY
10.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.

Cashier and Waitress

Wykagyl Country Club
New Rochelle, NY
05.2019 - 09.2024
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Concierge

St Regis Residences
Rye, NY
10.2022 - 04.2024
  • Utilized effective communication skills to relay important information between management, staff members, and residents efficiently.
  • Organized successful social events for the residential community, fostering a sense of camaraderie among neighbors.
  • Developed strong relationships with local businesses to improve community relations and provide valuable resources for residents.

Cashier/Store Clerk

Finish Line (Macy's)
03.2021 - 03.2022
  • Attained high levels of customer satisfaction and sales service
  • Knowledgeable of all products and promotions offered
  • Exceeded sales goals and targeted operational expectations
  • Surpassed personal and productivity goals.

Cashier/Store Clerk

Cotton On
12.2019 - 03.2021
  • Received and processed all POS payments according to standard procedures
  • Assisted in the maintenance of store front and retail displays
  • Answered customer questions about apparel and products
  • Reconciled cash drawers and sales receipts
  • Monitored store for theft prevention.

Sales Associate

Vision World
03.2017 - 12.2017
  • Provided exemplary customer service to patrons and patients
  • Scheduled patient appointments
  • Assisted Optometrist with compiling patient information
  • Provided patients with post-visit eye care education
  • Verified benefits with Insurance providers.

Education

Bachelor's Degree - Social Sciences

Dominican College
Orangeburg, NY

High School Diploma -

Pelham Memorial High School
Pelham, NY
06.2018

Skills

  • Administrative Support
  • Hospitality service expertise
  • Event and Party Planning
  • Customer Service
  • Microsoft Office Suite proficiency

Timeline

Receptionist

Mercedes Benz Of White Plains
10.2024 - Current

Concierge

St Regis Residences
10.2022 - 04.2024

Cashier/Store Clerk

Finish Line (Macy's)
03.2021 - 03.2022

Cashier/Store Clerk

Cotton On
12.2019 - 03.2021

Cashier and Waitress

Wykagyl Country Club
05.2019 - 09.2024

Sales Associate

Vision World
03.2017 - 12.2017

High School Diploma -

Pelham Memorial High School

Bachelor's Degree - Social Sciences

Dominican College
Amaia Rivers