Amaiah Garcia

• I was first hired at Pappasito's as a server and within 5 months I was promoted to a bartender
• I was able to be promoted by showing extensive knowledge of the menu, giving great customer service, and selling daily menu features
• As a bartender, I'm responsible for properly opening and setting up the bar according to our corporate standards, as well as closing to the same standards
• I'm responsible for not only making drinks for the bar guests, but also the rest of the restaurant and private banquets
• I must properly put food and drink orders with special modifications into the POS system
• Maintaining a balanced drawer and having all money accounted for

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• I was hired at Boo Rays for a host position, I was then promoted to a togo server, server, and was finally promoted to a bartender (highest serving position)
• Served food and beverages promptly with focused attention to customer needs.
• working in the bar, I was able to build relationships with our regulars and even created regulars of my own
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• I was fully able to do a proper checkout, keep a balanced drawer, and calculate tips for my fellow bartenders and I.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Monitored safety of guests in and around swimming pool.
• Attentively monitored swimmers to identify distress.
• Educated patrons on safety protocols and enforced safety rules.

Printing off invoices and organizing them in alphabetical order

Taking all invoices to the file room and putting them away into their respective file cabinet

Taking checks to the bank to be deposited into company account