Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Hi, I’m

Yosha Brown

Restaurant Server
Lincoln,NE
Yosha Brown

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
years of professional experience
5
years of post-secondary education

Work History

Bourbon Street
Lincoln, NE

Server/Bartender
07.2022 - Current

Job overview

  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

China Buffet And Mongolian Grille
Lincoln, NE

Server
11.2021 - 05.2023

Job overview

  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Doane University
Lincoln, NE

Bachelor of Arts from Human Relations
03.2019 - 03.2024

Skills

    Hospitality service expertise

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Additional Information

I would also like to point out I have great Communication Skills:

  • Excellent written and verbal communication skills.
  • Confident, articulate, and professional speaking abilities.
  • Empathic listener and persuasive speaker.
  • Speaking in public, to groups, or via electronic media.
  • Excellent presentation and negotiation skills.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server/Bartender

Bourbon Street
07.2022 - Current

Server

China Buffet And Mongolian Grille
11.2021 - 05.2023

Doane University

Bachelor of Arts from Human Relations
03.2019 - 03.2024
Yosha BrownRestaurant Server