Amairanee Gonzalez
Tulare,CA
Summary
Proactive Service Advocate with a strong focus on adaptability and effective communication. Demonstrated success in identifying customer needs and training new employees, contributing to improved service outcomes and team collaboration.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
Visalia, California
08.2023 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Stocked shelves and replenished products to ensure availability for customers.
- Trained new employees on store policies and customer service standards.
Education
High School Diploma -
Tulare Union High School
Tulare, CA06-2022
Some College (No Degree) - Pyschology
College of The Sequoias
Visalia, CASkills
- Customer service
- Customer relationship management
- Employee training
- Team building
- Critical thinking
- Solution identification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Service Advocate
Target
08.2023 - Current
High School Diploma -
Tulare Union High School
Some College (No Degree) - Pyschology
College of The Sequoias