Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Amaiya Hart - Fleming

DeSoto,TX

Summary

Dynamic and results-oriented professional with a proven track record at Waffle House, where I enhanced customer satisfaction through exceptional service and hospitality expertise. Skilled in cash handling and guest relations management, I excel in fast-paced environments, demonstrating strong work ethic and team collaboration. Achieved significant improvements in service efficiency and guest engagement without compromising quality.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Motivated employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience

Work History

Server

Waffle House
01.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Warehouse Packer

Khols Distribution Center
09.2022 - 12.2022
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.

Team Member

Whatabuger
04.2021 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Associate of Science - Kinesiology

Dallas College
Dallas, TX
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Team collaboration
  • Service prioritization
  • Guest relations management
  • Task prioritization

Languages

English
Full Professional

Timeline

Server

Waffle House
01.2024 - 10.2024

Warehouse Packer

Khols Distribution Center
09.2022 - 12.2022

Team Member

Whatabuger
04.2021 - 07.2022

Associate of Science - Kinesiology

Dallas College

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Amaiya Hart - Fleming