Amal Othman
Poway,CA
Summary
Accomplished Sales Manager offering 10 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration.
Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
Fat Boys Burrito Co.
01.2018 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Controlled purchases and inventory by negotiating prices and contracts with over [Number] vendors.
- Promoted business through participation in and sponsorship of community events.
Sales Manager
Crown Vape Co
11.2016 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Sales Finance Manager
Car Audio City
03.2009 - 09.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Grew retail sales volume in assigned territory by 20% through strategic budgeting and product promotion.
- Managed accounts to retain existing relationships and grow share of business.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
Skills
- Business Operations Expertise
- Strategic Goals
- Strategic Methods
- Guest Relations
- Front of House Management
- Delegating Assignments and Tasks
- Profit and Loss Reporting
Languages
Arabic
Full Professional
Timeline
Restaurant Manager
Fat Boys Burrito Co.
01.2018 - Current
Sales Manager
Crown Vape Co
11.2016 - Current
Sales Finance Manager
Car Audio City
03.2009 - 09.2016
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