Amalia Alvarez
Bilingual Outreach Coordinator
Brooklyn,NY
Summary
Bilingual outreach professional skilled in connecting individuals and families to essential community resources and support services. Expertise includes community outreach, care coordination, client advocacy, and resource navigation. Committed to building partnerships with organizations and facilitating access to programs, ensuring clients receive necessary assistance. Fluent in English and Spanish.
Overview
14
14
years of professional experience
Work History
Bilingual Outreach Coordinator
NADAP
08.2019 - 06.2026
- Built and maintained collaborative relationships with community-based organizations, healthcare providers, and social service agencies to improve client access to essential resources.
- Conducted intake assessments, eligibility screenings, and enrollment for referred clients, ensuring timely completion of required documentation to facilitate access to services.
- Coordinated referrals to housing, legal, educational, healthcare, and community-based programs based on each client's individual needs.
- Advocated for clients by identifying barriers to services and collaborating with community partners to resolve complex service challenges, enhancing client access to necessary resources.
- Delivered community presentations and outreach initiatives to increase awareness of Care Coordination services and strengthen community partnerships.
- Maintained accurate case notes, client records, and service documentation across multiple databases while ensuring compliance with HIPAA and agency standards.
- Provided ongoing follow-up and support to clients during enrollment process, collaborating with internal teams to ensure successful connection to Care Coordination services and community resources.
Lead Group Leader
Team First
04.2018 - 06.2019
- Conducted community outreach through events, presentations, family engagement, and promotional initiatives, enhancing program awareness, boosting enrollment, and fostering community relationships.
- Planned and facilitated weekly educational, recreational, and enrichment activities that promoted teamwork, leadership, social development, and student engagement.
- Assisted Site Director in daily program operations, planning, scheduling, and implementing educational and recreational programs to ensure effective delivery.
- Collaborated with staff and families to address behavioral concerns, resolve conflicts, and support students' individual developmental and social needs.
- Monitored student safety and well-being during daily activities, arrivals, departures, field trips, and special events while fostering a safe, positive, and inclusive environment.
- Collaborated with staff and families to address behavioral concerns and resolve conflicts, supporting students' developmental and social needs.
- Served as the primary Spanish interpreter and translator for students, families, and staff, ensuring clear communication and culturally responsive support.
Family Liaison
More Than A Tutor
09.2012 - 03.2018
- Served as the primary point of contact for prospective and current families, providing information about tutoring services, enrollment, and program offerings.
- Conducted community and family outreach through events, informational sessions, and direct communications, resulting in increased program awareness and enhanced family engagement.
- Built and maintained positive relationships with parents by addressing questions, providing ongoing support, and coordinating communication throughout the program.
- Assisted with student enrollment, scheduling, and program coordination, providing family support to foster a positive experience for participating families.
- Represented More Than a Tutor at community events and outreach initiatives, strengthening relationships with families and local organizations.
Education
Some College (No Degree) - Liberal Arts
Borough of Manhattan Community College
New York, NY 05.2001 -
Skills
Community Outreach
Client Advocacy
Care Coordination
Resource Navigation
Community Partnerships
Data Collection
Bilingual (English & Spanish)
Timeline
Bilingual Outreach Coordinator
NADAP
08.2019 - 06.2026
Lead Group Leader
Team First
04.2018 - 06.2019
Family Liaison
More Than A Tutor
09.2012 - 03.2018
Some College (No Degree) - Liberal Arts
Borough of Manhattan Community College
05.2001 -