Amalia Gray
Yucaipa,CA
Summary
Practiced customer service professional within the Beauty, Wellness, Business, & Medical Fields, executing an expertise and deep passion for helping customers. Successful at processing high-volume calls in fast-paced environments while maintaining detailed records and satisfying customers with successful resolutions. Experienced in maintaining privacy of confidential and sensitive information.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Beauty Consultant
Walgreens Boots Alliance
Calimesa
09.2021 - 02.2022
- Assisted clients with beauty & skin care needs
- Managed inventory stocking and worked cashier customer service
- Prepared in-store promotions and educated customers on products and trends
- Beauty sales increased by 10% in my first month of employment.
Distributor and Aesthetician
SeneGence
Anaheim
01.2009 - 07.2019
- Booked and scheduled clients for services and beauty sessions using online scheduling tool
- Analyzed client's skin scope to determine areas of concern
- Provided professional beauty & spa treatments
- Sold Sene Gence products to clients and others
- Managed social media marketing and hosted online parties.
Aesthetician
Ajasrika Wellness Center
Orange
09.2007 - 01.2008
- Booked and scheduled clients
- Performed facials and spa services and make-up artistry
- Managed marketing and social media.
Educational Manager
Clinical Health Systems Wellness Center
Anaheim
03.2004 - 06.2007
- Organized monthly trainings for clinic's doctors
- Organized corporate health fairs and screenings
- Performed facials, spa services and make-up artistry
- Managed marketing and social media
- Handled invoicing, scheduling, shipping, and front desk responsibilities.
Beauty Advisor
Avon Products Inc.
Anaheim
01.2001 - 01.2004
- Sales, customer care, and make-up artistry.
Front Office Receptionist
Abigail Abbott Staffing
Brea
01.2000 - 01.2002
- Managed phones, data entry, incoming/outgoing mail, shipping/receiving.
Radiology Clerk MA / Front Office
Hoag Memorial
Newport Beach
04.1994 - 05.1998
- Scheduled and admitted patients for radiology procedures
- Communicated with health insurance companies regarding patient eligibility
- Handled patient x-ray films and reports.
Education
Some College (No Degree) - Aesthetician
Fullerton College
Fullerton, CA10-1998
GED -
Katella High School
Anaheim, CA06-1989
Skills
- Strong communication skills and positive energy
- Fast learner with great attention to detail
- Team player and willing to take instruction
- Thrives in a structured and goal-oriented atmosphere
Certification
- 2014, Business Management Certificate, North Orange County Continuing Education
- 1989, Aesthetician Certificate of Completion, Fullerton College
- 1992, Medical Front Office Assistant Certification, North Orange County ROP
References
KatellaHoagAjasrikaGence
SeneGence
- Jim Simpson, GM, Walgreens, 941-852-5262, jimsimpsonrph@gRoxzanoBotash
- Dr. Roxzan Botash, Medical Director, 714-678-2727, roxzanDNA@yahoo.com
- Michelle Kilgore, MK Event Management Owner, 714-496-2836, michelledkilgore@gmKailiponili>
- Mark Kailiponi, Principal of Somerset High School, 714-300-8325, keauhee@gmail.com
Timeline
Beauty Consultant
Walgreens Boots Alliance
09.2021 - 02.2022
Distributor and Aesthetician
SeneGence
01.2009 - 07.2019
Aesthetician
Ajasrika Wellness Center
09.2007 - 01.2008
Educational Manager
Clinical Health Systems Wellness Center
03.2004 - 06.2007
Beauty Advisor
Avon Products Inc.
01.2001 - 01.2004
Front Office Receptionist
Abigail Abbott Staffing
01.2000 - 01.2002
Radiology Clerk MA / Front Office
Hoag Memorial
04.1994 - 05.1998
Some College (No Degree) - Aesthetician
Fullerton College
GED -
Katella High School