AMALIA RODRIGUEZ
Falls Church,US
Summary
Dedicated Bank Representative with a decade of expertise in optimizing client relations and enhancing delivery service. Proven ability to manage complex banking transactions, resolve issues, and promote financial products effectively. Passionate about driving customer satisfaction and contributing to a collaborative team environment focused on achieving business goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Macy's
McLean, VA
01.2017
- Hardworking Cashier committed to accuracy and efficiency.
- Handled customer inquiries. Adaptable to handle multiple tasks during peak hours. I am a motivated retail professional specializing in POS system operation.
- Maintained utmost accuracy in cash handling. Ensured popular items remain stocked.
Merchandise Softline
Target
Falls Church, VA
01.2016
- Merchandise handler enabled timely replenishment of stock.
- Optimized in-store product placement. Contributed to overall customer satisfaction. Maintained a clean and organized stockroom.
Bank Representative
Banco Latino
San Isidro, Lima, Peru
01.1991 - 01.2000
- Delivered exceptional service to customers.
- Assisted customers with returns and unsatisfactory products. Served as the primary point of contact for high-value clients. Focused on transaction accuracy in daily operations. Developed and maintained customer relationships.
- Listened attentively to customer needs.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA01-2026
Associate of Science - Computer Science
Cesca
Lima, Peru01-1991
Skills
- Spanish language
- Use of Internet & Web Browsing
- Word Processing
- Spreadsheets
Certification
- Business Basic Accounting Bank Administration - 1992-Peru
- Cash handling -1993-Peru
Timeline
Cashier
Macy's
01.2017
Merchandise Softline
Target
01.2016
Bank Representative
Banco Latino
01.1991 - 01.2000
Associate of Science - Computer Science
Cesca
Associate of Science - Business Administration
Northern Virginia Community College