Amalia Telles
Chicago,IL
Summary
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Dedicated materials management professional with leadership, time management and communication strengths. Adept at training and motivating team members to accomplish challenging objectives under tight time constraints. Effective Production Coordinator with 3 years of experience in scheduling production and monitoring performance. Committed to engaging with employees when planning production and implementing project schedules. Successful in collaborating with managers when reviewing performance metrics to determine inefficiencies and develop new corrective protocols. Experienced in communicating the reasoning for procedural changes to workers and eager to boost morale. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Production Supervisor
DGS Retail
Chicago, IL
02.2022 - Current
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Oversaw equipment modifications and upgrades.
- Collaborated across departments to establish project guidelines and create unique products to drive profitability.
- Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Monitored materials use to identify concerns and keep costs low.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Established clear priorities and production quality standards
- Reduced obstacles and variables to maintain production performance and meet deadlines
- Trained staff of direct labor employees to perform assembly and manufacture of specified products
Production Coordinator
DGS Retail
Chicago, IL
11.2021 - 02.2022
- Created and maintained schedules and provided internal support for manufacturing teams.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed in-house stock to determine materials availability for production jobs.
- Communicated scheduling with 25 employees to promote on-time delivery.
- Scheduled deliveries of 100 materials by specified time to begin production on time.
- Successfully identified discrepancies and recommended changes to inventory to increase profits.
- Communicated scheduling with 25 employees to promote on-time delivery.
- Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
- Coordinated and supervised assembly work for couplers and rolling assembly crews.
- Input data in excel to create updated status reports for quick reference of project progress and deadlines.
Cashier Team Lead
Shell Gas Station
Chicago, Illinois
02.2021 - 06.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated employees on all job tasks, including register use, merchandising and customer service.
- Received and processed customer payments.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Educated customers on promotions to enhance sales.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Directed team of [5-15] cashiers to maximize performance and deliver exceptional service to every customer.
- Prepared and submitted end-of-shift reports
- Maintained stock within optimal levels to meet expected customer and sales levels.
Machine Operator
SPC
Chicago, Illinois
06.2020 - 01.2021
- Reviewed incoming mail for proper date, postage and barcode scans, verifying zip code prior to classification.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed final preparation for outgoing, metered correspondences prior to placement for production.
- Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations
- Kept detailed production records and identified hold-ups
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly
- Updated daily production logs and informed management of production incidents or non-conformance issues
Material Control Coordinator
RR Donnelley
Chicago, Illinois
06.2017 - 04.2019
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Coordinated cost effective preproduction by coordinating with manufacturing and engineering departments.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Managed receiving operations and proper storage of incoming materials.
- Documented production updates in software's for excellent recordkeeping.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels
- Met with property developers and other private clients to discuss how developments could be granted as well as required actions to serve community interest and remediate concerns
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account
- Used coordination and planning skills to achieve results according to schedule
- Worked with customers to understand needs and provide excellent service
- Completed daily cycle counts and full inventory audits
- Reviewed building plans and zoning permit applications to verify compliance with requirements such as bulk, placement and parking ratios
Quality Control Inspector
RR Donnelley
Chicago, Illinois
02.2016 - 07.2017
- Communicated with production team members about specific quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Sampled 80% of products for detailed analysis.
- Repaired faults, reassembled products and completed additional tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
- Performed daily inspection rounds throughout facilities to check on all equipment.
- Created and deployed best practices to improve efficiency and reduce defects.
Production Operator
RR Donnelley
Chicago, Illinois
02.2016 - 06.2016
- Operated large machinery to carry out production tasks.
- Handled [5] machines .
- Took on additional shifts during peak work periods to keep projects on schedule.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Loaded supplies into machines by hand or by hoist.
- Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
- Took on additional shifts during peak work periods to keep projects on schedule
Education
High School Diploma -
Prosser Career Academy
Chicago, IL06-2020
Law Enforcement
Triton College
River Grove, ILCurrent
Skills
- Multi-tasking skill
- Product and service sales
- Customer assistance
- Basic math skills
- Materials controls
- Recordkeeping
- Visual inspections
- Reporting and analysis
- Computer skills
- Staff Management
Software
I'm millennial. I was born in the era of technology. My last year of high-school I took digital media class, in which I digitized content that can be transmitted over the internet or computer network. In this class I learned how to use the latest digital marketing technologies and methods.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Production Supervisor
DGS Retail
02.2022 - Current
Production Coordinator
DGS Retail
11.2021 - 02.2022
Cashier Team Lead
Shell Gas Station
02.2021 - 06.2021
Machine Operator
SPC
06.2020 - 01.2021
Material Control Coordinator
RR Donnelley
06.2017 - 04.2019
Quality Control Inspector
RR Donnelley
02.2016 - 07.2017
Production Operator
RR Donnelley
02.2016 - 06.2016
High School Diploma -
Prosser Career Academy
Law Enforcement
Triton College