Summary
Overview
Work History
Education
Skills
Timeline
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Amalie Frey

Arden,NC

Summary

Dynamic Salon Manager at Petsmart with a proven track record in employee development and business growth. Enhanced customer loyalty through innovative marketing initiatives and exceptional service. Skilled in inventory management and conflict mediation, fostering a positive workplace culture that drives team performance and satisfaction. Committed to maintaining high standards of cleanliness and safety.

Overview

13
13
years of professional experience

Work History

Salon Manager

Petsmart
Arden
09.2012 - Current
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
  • Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
  • Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.

Lead Stylist

A Doggie Spa
Hendersonville, NC
11.2023 - Current

As lead stylist, I perform the more intricate haircuts on pets while providing excellent customer service and support for my teammates.

Education

Island High School
Alameda, CA

Skills

  • Employee development
  • Decision-making skills
  • Scheduling
  • Cleanliness and sanitation
  • Marketing initiatives
  • Performance improvement
  • Task delegation
  • Recruitment and hiring
  • Business development strategy
  • Appointment scheduling
  • Advanced interpersonal skills
  • Product promotion
  • Revenue growth
  • Loss prevention
  • Commitment to quality and service
  • Conflict mediation
  • Problem resolving
  • Communication skills
  • Perform well in high-demand, fast-paced environments
  • Hospitality environment
  • Inventory management
  • Time management
  • Effective multitasking

Timeline

Lead Stylist

A Doggie Spa
11.2023 - Current

Salon Manager

Petsmart
09.2012 - Current

Island High School
Amalie Frey