AMAL RAJ
ADMIN ASSISTANT
DOHA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Qatar Airways
Doha
03.2022 - Current
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
AIR INIDA AIR TRANSPORT SERVICE LIMITED
KOZHIKODE
06.2015 - 03.2021
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Business Administration - Business Administration
MANGALORE UNIVERSITY
MANGALORE 03.2011 - 04.2013
DIPLOMA IN AIRLANE AND AIRPORT MANAGMENT - Air Port Management
AERO SPACE COLLEGE
KANNUR, KERALA, INDIA 02.2014 - 05.2015
Skills
Good Communication skills
Expert in Ms Office Usage
Have high level of presuasiveness
Can work efficiently in team a well as individually
Have good intern personal skills
Lead Customer Service
Supervising staff
Timeline
Administrative Assistant
Qatar Airways
03.2022 - Current
Administrative Assistant
AIR INIDA AIR TRANSPORT SERVICE LIMITED
06.2015 - 03.2021
DIPLOMA IN AIRLANE AND AIRPORT MANAGMENT - Air Port Management
AERO SPACE COLLEGE
02.2014 - 05.2015
Bachelor of Business Administration - Business Administration
MANGALORE UNIVERSITY
03.2011 - 04.2013