AMAN JATLEY
Glen Burnie,MD
Summary
Results-driven manager with a focus on sales management, customer support, Proven ability to enhance operational efficiency and deliver exceptional customer experiences.
Overview
22
22
years of professional experience
Work History
Manager, Sales and Customer Support
FRANKS DEN LIQUORS
Glen Burnie, Maryland
07.2024 - Current
- Managed daily operations of sales and customer support teams at a local liquor store.
- Trained staff on product knowledge and customer service best practices.
Plumber
SYNERGY SHIP MANAGEMENT PVT LTD
MUMBAI, MAHARASHTRA
12.2003 - 03.2024
- Diagnosed and repaired plumbing issues using industry-standard tools and techniques.
- Installed plumbing systems on various vessels for efficient operation.
- Collaborated with ship maintenance teams to ensure compliance with safety regulations.
- Conducted routine inspections to identify potential plumbing problems and prevent failures.
- Managed inventory of plumbing supplies and materials for timely project completion.
- Developed maintenance schedules to optimize plumbing system performance on ships.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
- Cut and fit pipes to established measurements.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Visited customer sites to assess their needs and provide estimates for repair jobs.
Education
High School Diploma -
SAILOR MARITIME ACADEMY
CHENNAI12-2003
Skills
- Sales management
- Customer support
- Staff training
- Inventory management
- Operational oversight
- Project coordination
- Safety compliance
- Quality assurance
- Time management
- Documentation and reporting
Timeline
Manager, Sales and Customer Support
FRANKS DEN LIQUORS
07.2024 - Current
Plumber
SYNERGY SHIP MANAGEMENT PVT LTD
12.2003 - 03.2024
High School Diploma -
SAILOR MARITIME ACADEMY